Welcome to the AMP Commercial Privacy Policy. This privacy policy describes our practices regarding information collected, used, disclosed and otherwise processed when you visit our website or use our services, why we collect this information, how we safeguard it and the choices you can make about the way such information is collected, used and disclosed. By providing us with personal information, you signify your consent to this privacy policy. This privacy policy applies regardless of the means or device you use to access our website.

AMP Commercial is committed to safeguarding your privacy online.

We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent by email to privacy@ampcommercial.com

Who is collecting the information?

When you are on the AMP Commercial website and are asked for personal information, you are sharing that information with AMP Commercial Ltd (NI640602), Andrew Mahon Properties Limited (NI030688) and ASAM Properties Limited (NI057060) (together the group known as “AMP Commercial”) alone, unless it is specifically stated otherwise. Please be aware that websites linked to on AMP Commercial’s website may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites.

How do we collect information from you and what type of information is collected? AMP Commercial collects information in a variety of ways from different parts of the service. We collect personal information when you provide it during the use our, for example if you:

• Contact us with an enquiry, comments or complaint;
• Register your property with us toadvertise;
• Enter into contract with us;
• Become a tenant in one of our client’s properties which we manage;or
• Become a tenant in one of the properties in our portfolio.
• Have expressed an interest in a property via an existing tenant or their representative. If you contact us we may keep a record of thatcorrespondence.

The types of personal information we may collect include: your name, email address, postal address, telephone number, nationality, passport, driving licence and debit/credit card data.

What are cookies and how are they used?

Like many other websites, our website uses cookies to store information about you. Cookies are text files containing small amounts of information which are downloaded to your device when you visit our site. Cookies are then sent back to the originating site on each subsequent visit, or to another site that recognises that cookie. You can find more information about cookies at: www.allaboutcookies.org

Our website is hosted by Ionos and only uses cookies from their basic settings which are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.

If you don't want to receive cookies, you can also alter your browser settings or your mobile device settings. The procedure for doing so varies from one browser application to another. If you wish to reject cookies from our Site, but wish to accept those from other sites, you may be able to choose the option in your browser settings to receive a notice before a cookie is stored on your device. Please consult the “Help” section of your browser for more information. By disabling cookies, you may be prevented from accessing some features of our website or certain content or functionality may not be available.

How is your information used?

By way of example we may use your information to:

• Carry out our obligations arising from any contracts entered into either between you and us directly or between you and our client where we are acting on theirbehalf.
• Deal with enquiries received byyou
• Seek your views or comments on the services weprovide
• Notify you of changes to ourservices
• Send you communications about yourproperty
• Send you communications which you have requested and that may be of interest to you. These may include information about offers, news stories, campaigns, competitions and promotions, promotions of our associated companies’ goods andservices
• Compile aggregated research on guest demographics, interests and behaviour to better understand our visitors and improve ourservice
• Compile aggregated to report on businessperformance

The legal basis for the processing will usually be one of the following:

On the basis that processing is necessary for the performance of our contract with you or in order to take steps prior to entering into contract withyou;

1. On the basis that processing is necessary for the purposes of legitimate interests pursued by us or a third party which are not overridden by your interests or fundamental rights and freedoms;or
2. On the basis of your explicitconsent

There may be situations in which we are required to process your personal data in order to comply with a legal obligation to which we are subject. If it is legally permissible, we will inform you when this is the case.

We review our retention periods for personal information on a regular basis.We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold withus.

Who has access to your information?

We will not sell or rent your information to third parties.

AMP Commercial may share data in an anonymous and aggregate form with third parties such as key stakeholders and business partners to report on business performance and to understand customer trends and patterns.

AMP Commercial may, pursuant to our contract with our clients and/or you send your personal data (names, phone number, leases) to third party utility companies so that they will be aware that you are renting the property and can update their records accordingly.

Third Party Service Providers working on our behalf:

We may transfer (or otherwise make available) your information to third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. For example, to host our website and services, process bookings or to send you mailings. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the AMP Commercial Group for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers.

However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations or individuals. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then please do not tick the relevant box situated on the form on which we collect your information.

If you do not wish to receive our mailings, you can unsubscribe at any time by clicking on the “unsubscribe” link included on all communications.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email on privacy@ampcommercial.com

Your rights

You have the right to request access to and rectification or erasure of your personal data. You can also request a restriction of how we process your personal data or object to processing as well as the right of data portability. In addition to raising your concern with us you also have the right to lodge a complaint with the Information Commissioner’s Office.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. From time to time, we may revise this Privacy Policy to reflect company initiatives, changes in the law or technology or changes in our practices regarding the collection and use of personal information. If we decide to materially change this Privacy Policy, the changes will be posted on our website so that you are always informed of the latest version. Please check this page regularly to keep up-to-date.

This Policy was last updated in May 2018.